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Unemployment Claims Specialist

Join our family team environment of providing superior customer service and you will be joining a culture of helping others. We help people find jobs and help employers find the people needed to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us!

Elwood Staffing is also a performance and results driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.


What Elwood Staffing can offer you:

  • Competitive salary
  • Health, Dental and Vision plan
  • Prescription drug plan
  • Life and Supplemental Life Insurance
  • Short and Long-Term Disability
  • 401K Plan with company contribution
  • Telemedicine - Teledoc
  • Employee Assistance Program
  • Pet Insurance - Group Discount
  • Identity Theft Protection - LifeLock
  • Access to Benefit Advocates
  • Discount Group Auto & Home Insurance
  • Discount tickets, travel, and shopping - Working Advantage
  • Dell computer discount
  • Enterprise Rental Car discount
  • Chairmans Club
  • Anniversary awards program
  • Tuition reimbursement
  • Certified Staffing Professional training and certification
  • $500 bonus paid for completion of approved Professional Certification
  • $500 Recruitment Incentive for Internal Careers
  • Bereavement Leave
  • Paid Time Off & Paid Holidays
  • Progressive training and development
  • Opportunities for advancement throughout our company

General Responsibilities as an Unemployment Claims Specialist will include:

  • Review unemployment claims to verify claimant is an employee of the company
  • Contact appropriate region or branch personnel to clarify the reason for separation
  • Utilize internal software program to research claim facts to support correct separation information
  • Complete separation requests and return them to claims administrator
  • Answer telephonic requests for information made by claims administrator
  • Coach branches regarding unemployment hearings and participate at unemployment hearings as required
  • Perform shared unemployment duties, i.e. benefit audits and training
  • Complete other duties as assigned

Minimum Requirements for an Unemployment Claims Specialist:

  • Minimum 1-year related experience
  • Able to effectively communicate with all levels of company personnel and outside contacts
  • Strong organizational, problem solving, and investigative skills
  • Proficient knowledge of Microsoft office
  • Type a minimum of 45 wpm

(Related Keywords: Staffing, Unemployment, Claims, Investigation, Customer Service, coaching, unemployment insurance)

Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry!

Find out more about us at

We are an Equal Opportunity Employer.

Contact Information
Corporate Office
Corp Office. 4111 Central Ave
Columbus, IN 47203
Phone: 812.372.6200
Fax: 812.348.6201