Field Service Tech - Heavy Equipment
| Category: | Professional |
| Location: | Fort Myers, FL 33901 |
| Pay: | $90,000.00 Annually |
| Posted: | 3 weeks ago |
| Status: | Open |
Description
Field Service Tech - Heavy Equipment
If interested please call/text 812-214-1037 or email Casey.Williamson@elwoodprofessional.com
What's in it for you?
- Medical/Vision/Dental/Rx plans
- 401k
- PTO/Vacation
Field Service Tech - Heavy Equipment Details:
Direct Hire position- $
90,000.00 to $ 105,000.00 / annually Salaried
- Diagnose and repair mechanical, hydraulic, and electrical issues in heavy equipment, including excavators, loaders, bulldozers, and motor graders.
- Perform preventative maintenance, including fluid checks, oil changes, filter replacements, and lubrication to ensure equipment reliability.
- Utilize diagnostic tools, telematics data, and machine history to accurately troubleshoot and resolve equipment issues.
- Prepare for service calls by reviewing equipment history, analyzing telematics reports, and gathering necessary parts and tools.
- Communicate with customers to confirm symptoms, discuss repair needs, and provide updates on service progress.
- Ensure high first-time fix rates by conducting thorough pre-trip planning and diagnostics before arriving on-site.
- Maintain accurate service records, including detailed documentation of diagnostics, repairs, parts usage, and labor times in the ERP system.
- Adhere to safety and compliance standards, including PPE usage, environmental safety protocols, and DOT regulations for service vehicles.
- Provide exceptional customer service by explaining repairs, offering maintenance recommendations, and ensuring customer satisfaction.
- Meet performance metrics, such as response times, service quality, and documentation accuracy, to uphold company standards.
Field Service Tech - Heavy Equipment Qualifications:
- 5+ years of experience in heavy equipment diagnostics, maintenance, and repair.
- Strong knowledge of diesel engines, hydraulics, electrical systems, and transmissions.
- Proficiency in using diagnostic tools, telematics platforms, and ERP systems.
- Experience working with preventative maintenance programs and first-time fix strategies.
- Strong problem-solving skills with the ability to troubleshoot complex mechanical issues.
- Excellent verbal and written communication skills for customer interactions and service documentation.
- Ability to work independently in a remote field environment while managing service schedules efficiently.
- Valid driver’s license with a clean driving record and ability to travel across Ft. Myers and surrounding counties (Polk to Collier).
- High school diploma or GED required; technical school training is preferred.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!
Casey Williamson
4111 Central Avenue
Columbus, IN 47203
(812) 214-1037 ext.
casey.williamson@elwoodprofessional.com
Qualifications
*See above for qualifications
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